Zooming into the Online Classroom

Help Recording Transcription Breakout Rooms Tips & Tricks

The online classroom and the applications that make it possible are essential to the teaching and learning process, now more than ever. Several tools contribute to the online classroom, including the CLE, Media@UCSF, and more. This helpful article collects resources and best practices related to teaching with Zoom, the video conferencing tool of choice at UCSF.

Zoom features for the online classroom:

  • Broadcast live lectures to a group of students, including screen sharing, video, and text chat
  • Invite guest lecturers to present from off-site locations
  • Facilitate multiple breakout rooms for small groups within a single Zoom meeting
  • Record your screen, webcam, and audio to produce shareable video files
  • Deliver live webinars to very large audiences

Help guides and resources:

  1. Zoom website (COVID-19 resource page) - Help resources for educators teaching with Zoom, daily webinars, training videos, tips for working from home, gear recommendations, and more.
  2. Zoom website (help center) - Collection of guides for all Zoom features and functions.
  3. UCSF School of Medicine Zoom Guides - Comprehensive collection of how-to guides for instructors and students, useful for all academic programs.
  4. UCSF IT Zoom product page - Guides and resources for getting started with Zoom at UCSF.
  5. UCSF ETS Zoom support - General information for using Zoom virtually or in UCSF classrooms.

Support contacts:

  1. Library - Learning Tech Group (LTG) - general questions related to academic uses of Zoom.
  2. UCSF IT - Zoom system management, help, and technical support for all Zoom functions.
  3. Educational Technology Services (ETS) - general support for Zoom, including uses in brick-and-mortar mediated classrooms and conference spaces.
  4. SOM Technology Enhanced Learning (TEE / iRocket) - support for School of Medicine Bridges curriculum faculty, staff, and students.
  5. SOP Office of Education and Instructional Services (OEIS) - support for School of Pharmacy instructors and students.

Zoom updates

Zoom application updates are not pushed to your device automatically. Check for updates often to avoid issues! Question about updating your Zoom app? Contact UCSF IT.

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